Quest 3.Cant connect using usb-c link
Hi Since two days ago I can't connect to my desktop using meta link usb-c. I can connect via wifi. And when I plug the usb-c cable I can surf the quest system file from the pc so I guess the cable i...
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I had the same problem before with a previous firmware update (don't remember maybe v71), then after a new update, it was ok, and now, after the last update, the PCLINK is impossible.
tried 3 different cables, including oculus one (99€, expensive for ... no result).
i don't know what to do. I need cable connection PCLINK for my game (simulator).
Virtual Desktop works fine, but quality is not the same.
Airlink works also, but quality is not the same compared to PCLINK.
In fact, everything works except the PCLINK, and I want to play with the PCLINK.
Hello adbgg,
We understand how frustrating it must be to experience issues again while using the Meta Quest Link app with your cable. Let's see what we can do to help! We can see that you've already tried several steps to resolve this, so let's explore what other options might be available.
- Restart the Meta Quest Link app.
- Disable the Public Test Channel (PTC). Being in the PTC may cause compatibility issues.
- If you are using Oculus Tray Tool or other third party software that can make modifications to graphics or settings, please uninstall for troubleshooting purposes as these programs can cause conflicts that effects performance and display.
- Please disconnect any extra devices connected to the PC leaving only the product hardware, mouse, keyboard and one primary monitor- Repair the Meta Quest Link app.
- Go to https://www.meta.com/quest/setup and click Download software.
- Select Repair.
- If Windows asks you if you are sure you want to open this file, click Yes.
- If Windows Defender prompts Windows protected your PC, click More info, and then click Run anyway.
- If your antivirus software restricts the file from opening, temporarily disable your AV and continue.
- Please remember to re-enable your antivirus software once you have completed the repair.
- Allow the repair process to run, download and install.
- Launch the Meta Quest Link app.
- Install the latest Meta Quest drivers.
- Close the Meta Quest Link app.
- Press the Windows key + R on your keyboard to open the Run command.
- Enter C:\Program Files\Oculus\Support\oculus-drivers. (File path may be different per user based on the install location)
- Open oculus-driver.
- Open the Meta Quest Link app and then try to connect your headset again.If the problem persists please reach out to us via a private message so we can look into this further! Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
