Forum Discussion

Tamana2025's avatar
Tamana2025
Honored Guest
5 months ago

Quest 3 Casting

Hi, I am new to the quest VR world. I have Meta horizon app on my iphone, same account on headset. When i click casting on the app, it says on the headset casting started and then it disconnects. Yes...
Tamana2025's avatar
Tamana2025
Honored Guest
5 months ago

Thanks so much for your prompt response, i have tried all the above and still no success

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    5 months ago

    Thanks for the update Tamana2025 , we appreciate you trying these troubleshooting steps.

     

    We would also like to advise that TVs with built-in Chromecast or other smart functionality may be supported, but compatibility isn't guaranteed with all models. 

     

    If you haven't already, could you please try updating your Quest 3?  This may help fix software-related issues and will not affect the data saved on your device, including app progress and settings.
     

    If you're still unable to cast after updating the software, please send us a private message so we can investigate further:

     

    • Please select our name to get to our profile page, or click here
    • Next, click "Send a Message" to privately message us! 

     

    Remember, you must be signed into the community first to send us a private message.