Forum Discussion

Rockinred291's avatar
Rockinred291
Honored Guest
5 months ago

Quest 3 Controller refusing to update and pair

After taking a long break from using the headset, I come back to one of my controllers refusing to pair. As such, I went into the app and tried to disconnect and reconnect it. It never gave me the vi...
controller
MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
5 months ago

Hey there Rockinred291, we came across your post and wanted to offer some assistance. 

 

We completely understand that this is not an ideal situation, but, not to worry, we will do our best to get this sorted for you as soon as possible.

 

Thank you for being proactive in trying to troubleshoot the issue. Would you mind sending us a private message so that we can gather some information? To do this, please go to our profile page or click here.

 

Hope to hear from you soon!