quest 3 controllers not working

my quest 3 controllers are not working and i kept changing the battery putting new ones in, in case they died.

this all started happening a couple months ago i don’t know why i was grounded from my vr for 2 years i got it back but when i did the controllers didn’t work i put new batteries in and it still didn’t work, i factory reset it and it didn’t work im stuck on the remove strap thing screen and my controllers won’t connect they aren’t broken because i haven’t used them please help me fix this i don’t have warranty so i cant afford to get a new vr or controllers if anyone knows what to do let me know.

i saw earlier on how to factory reset the controllers but they won’t turn on no light or anything they have new batteries and it still didn’t work please someone help i can’t afford a new headset or controllers i’ve only got to use it for a month before i got grounded.