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mobius708's avatar
mobius708
Honored Guest
2 years ago

Quest 3 PCVR screen tearing not ASW or connection issue.

https://youtube.com/shorts/bsiso3oTbxU

PC specs: i9-13900k, ROG 3060ti, 64GB DDR5 6000, MSI Z790 A wifi (no 6E hotspot, thanks windows)

 

In DCS or IL-2 I will sometimes get this severe screen tearing where the screen will freeze for a second, then in one eye or the other there is either a pixilated ghosting of the image/and or a harsh vertical or horizontal line where the image is being rendered slightly differently. 

I can easily temporarily fix this by either going to the headset local passthrough and back with the double tap, or taking it off and putting it back on again. Sometimes this will fix it for seconds, sometimes hours. If I don't "fix it" and back out to the Rift home, or steam VR home, the issue comes with it. Same kind of tearing in the steam VR home, however it's presented differently in the Rift menu. No pixelization or tearing, but a severe sway of the environment when I move my head. I do the double tap and back, then it's gone, in both environments.

This happens with the link cable, with airlink, oculus as the runtime, steam VR as the runtime, OpenXR as the runtime, it doesn't matter.

Nvidia vertical sync is disabled, ASW I disable each time, I've tried all other combinations in ODT/OTT.

Note that when running through airlink I see the issue in both eyes, with severe swaying.

This becomes more frequent/persistent the lower the battery is. My test case that will cause it 90% of the time is with a heavy GPU tax of AH-64 on Syria.

Other 10% nothing has changed, and I'm running perfectly stable with low, consistent, frame times.

Factory reset the headset multiple times, reinstalled all drivers, finally fully wiped and reset the PC, nada. The test after the reset was with just DCS and the Oculus app installed.

Yesterday I had it happen in DCS, backed out to seam VR home, and without changing anything else set the runtime to steam VR as it immediately stopped. This is is the only time a PC software setting instantly temporarily fixed it.

Used DDU to nuke everything and it's the best it's been so far, but does not completely eliminate it. Similarly any battery warning popup (even 25%) can and will cause everything to freeze and distort until I can, with great effort, close the message. That part of it seems to have been made better since recent Nvidia updates.

Any help would be appreciated.

21 Replies

  • Similar specs to you, although a little weaker. I used to play VR just fine. Since moving a few months ago and a few Quest updates, I wanted to plug in my headset for PCVR. But the performance is abysmal. I’ve tried Link cable, AirLink, Virtual Desktop. Wireless works better than wired except that my network isn’t great and the ping sucks. 

    Yours is the first post I’ve found that is having issues as well. Maybe it’s not just me after all!

  • Hey there! We do ask that a PM is sent to us so that we can look into this further for our users! This allows us to ask questions in relation to account information, that we would not want to have shared on these public forums, so that we may begin an investigation. We hope this finds everyone well, and look forward to the responses! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

    • MetaQuestSupport's avatar
      MetaQuestSupport
      Community Manager

      Hey Silvis. We definitely want to assist you with this issue you are experiencing. 

       

      • Are there any lines through your screen?
      • Is the issue always happening or only with certain games or software (STEAM-related only)?
      • Are there any spots or pieces of the display missing at all?
      • How long has this been happening?

      We're looking forward to your reply. 

    • MetaQuestSupport's avatar
      MetaQuestSupport
      Community Manager

      Hey Silvis. Just checking in to see if you still need assistance with resolving your issue. Hope to hear from you soon. 

  • Same issue here almost every day I use PCVR, it is a really annoying issue. Always on the left eye.
    It does it with a range of Nvidia drivers that I have tried and via USB link cable and also AirLink. It's happened since I opened the Quest 3 (8 months now I guess?), despite there being lots of firmware updates, and also updates to the Meta Link software. I've also tried some of the latest Nvidia drivers.
     
    A temporary "fix" is to put the Quest 3 to standby and back again until the issue clears. It happens around 80-90% of the time when trying to use PCVR. It can reappear if the game stutters at all briefly.
     
    It might be related to Hardware Accelerated GPU Scheduling (HAGS) which isn't present in Windows 10. For info I am using Windows 11 which is fully up-to-date. HAGS is recommended to be turned on these days from my understanding.
     
    I'll do further testing.
    • MetaQuestSupport's avatar
      MetaQuestSupport
      Community Manager

      Hey there!

       

      We understand you are having an issue with your PCVR and we would love to help you resolve this issue and investigate with you in more detail.

      Can you reach out to us via private message?

       

      To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport

      Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

    • MetaQuestSupport's avatar
      MetaQuestSupport
      Community Manager

      Hey there SpiraTech 

       

      Were you able to get the issue resolved?

      If not please don't hesitate to reach out to us at the Meta Support Team!

  • Ganvai's avatar
    Ganvai
    Honored Guest

    Having the EXACT same problem with Elite Dangerous. NOT in SteamVR but in the standalone application.

    Contacted support for this several times, only got tons of standard answeres like reinstalling drivers, software, disconnecting headset, nothing helped.  After four mailes I got into a loop of these standard answeres. I gave up after ten mails. Really disappointing.

    Has anyone ever found a solution for this?

    • SpiraTech's avatar
      SpiraTech
      Protege

      I get it every time I play PCVR with my Quest 3. It happens when a game loads or stutters for any reason. I am trying a new idea of setting Airlink processes to high priority but I think the solution is to use anything other than airlink or link software. 

      There is a quick fix, just double tap your Quest into pass through mode and then double tap again back out this will sort it until it happens again.

       

      If it happens many times in 10 mins or so then try to lower game settings.

      Using the Quest with PCVR is not very fun.  It's certainly an absolutely massive contrast to how good it is standalone, and my PC is pretty decent spec.

       

      It doesn't help that stupid Airlink hogs 2GB of VRAM by itself.

  • Hi all - I have the same issue - the only thing to note is that the 1st time I used it I had no issues like this at all , even after increasing settings , then after that , even using the link 'repair' software today then issue is still present - same as mobius original post

    • PylotSi's avatar
      PylotSi
      Explorer

      An update sorry - it is better than it was after repairing the link software but still isn't back to the pretty perfect way it was on the 1st connection and play

  • I’m also having this same issue while playing stuff on my Quest 3 cable linked to my PC.  Windows 11, Ryzen 9 3900x, 2080 Super and 32GB ram.  It happens anytime the game stutters.  

    • SpiraTech's avatar
      SpiraTech
      Protege

      Try turning off hardware accelerated graphics scheduling (HAGS) it's only beneficial if you are not GPU limited anyway which is very rare in VR I'd say. I think it helps but I haven't played on PC much due to this and airlink / steam link poor performance. I reluctantly purchased Virtual Desktop the other day too after giving up with the terrible performance and quality of both of the previous solutions.

       

      Double tapping to go to pass through and back is the quickest workaround.

  • I have exactly the same problem. I noticed it in DCS and also in War Thunder game. Sometimes it helped to reduce the details and texture size to 512

    • Bulva's avatar
      Bulva
      Protege
      ... it's great that something helps you, because nothing works for me ;-/
      But that's not a solution to the problem. 
      Q3 is a product with a manufacturing defect and hasn't been repaired for many years.