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xniket3's avatar
xniket3
Honored Guest
18 days ago

Quest 3 Right controller not working

Hello,

For some apparent reason my right quest 3 controller will not power on no matter what, no lights or or any vibrations. This is a fairly new device that has not been used too much. Batteries have been replaced, have hard reset my quest 3 headset and tried re-pairing the controllers again, however, nothing happens. The left controller is perfectly fine

  

7 Replies

  • Hi xniket3​ πŸ™‚

    xniket3 wrote:

    This is a fairly new device that has not been used too much

    In case the suggestion Steve gave you doesn't help..... use your warranty.

    Contact Meta support via email, chat or WhatsApp HERE to get your controller replaced.

    • Maccyb123's avatar
      Maccyb123
      Expert Consultant

      Choleni​ "Fairly new" is a relative term of course. But you're right if it is a new headset. Steve's solution is probably worth trying anyway. Mine is 13 months old and it's fairly new, but I've swapped out batteries maybe 50 times! 😁 It could result in loosening of that spring. 

      • Choleni's avatar
        Choleni
        MVP

        That's why I said.... "use the warranty, if Steve's suggestion doesn't help"πŸ˜‰

        Maccyb123 wrote:

        Mine is 13 months old and it's fairly new, but I've swapped out batteries maybe 50 times!

        It might be in a great condition, it might look as new...... but 13 months is far from "fairly new" to me

        If you'd sell me your headset/controller - or any device - as "fairly new" and it turns out, it's already more than a year old, I'd felt scammed.🀣🀣

        .

  • Maccyb123's avatar
    Maccyb123
    Expert Consultant

    Worth trying what steve_40 says first. If that doesn't work, better to follow Choleni advice. The only other obvious thing,, I'm sure you know anyway is to be sure the battery is in the right way around....a mistake I admit to making myself once πŸ˜‚