Forum Discussion

cgt.kingslayer's avatar
cgt.kingslayer
Honored Guest
25 days ago

Quest 3 triggers not pressing buttons in menu

My quest 3 controllers work just fine when im entering in my passcode, but after it logs me in i then can no longer press anything wiht my controllers, they are still connected and track normally and i can see the trigger move on the in vr version of my controller so i know its not a problem with the physical trigger, but i no longer have the cursor the would appear on the menu when you point your controller at your menu, i also can no longer see the line that would appear in front of your controller for  our cursor.

I have tried all the following methods to attempt to fix it with no result:
Factory resetting
Unpairing and repairing controllers
Replacing batteries
Restarting headset
Clearing boundary history
Entering immersive mode and re entering passthrough
Switching accounts
Pressing with the end of the controller

controller
Meta Quest 3
quest 3

5 Replies

  • steve_40's avatar
    steve_40
    Expert Consultant
    22 days ago

    Try toggling off all the Experimental Settings and also hand-tracking in your headset. Now unpair your controllers using the phone app. Remove the batteries from the controllers for 5 minutes then put them back in. Now re-pair the controllers using the phone app. After successful pairing, press and hold the power button on the headset for 20 seconds to power it off. Restart the headset and check if the controllers are fully working again. You should now be able to turn hand tracking and the Experimental Settings back on.

    • cgt.kingslayer's avatar
      cgt.kingslayer
      Honored Guest
      18 days ago

      this did not work unfortunately, also i noticed that i get a message everytime i turn my headset on that says something like "unable to join right now, try again later" idk if that has anything to do with it but regardless what you said didnt work, do you know of anything else thatd work?

      • steve_40's avatar
        steve_40
        Expert Consultant
        18 days ago

        The "unable to join" error is harmless. Everyone gets it.

        The visible controller ray can be toggled on or off under Settings->Accessibility->Aiming line.