Hey there,
We understand that you are having trouble with your controllers since the recent update. That’s got to be frustrating, and we totally get it. We’d love to help you get things back up and running smoothly, so let’s walk through a few steps together and see if we can sort it out.
In most cases, the environment you are in can cause problems, so take a look at the following link for some helpful tips.
We also recommend removing any unsupported third-party accessories that could interfere with tracking or controller detection. These include controller and headset covers, controller attachments, and so on.
If you continue to experience problems after this, please contact us via private message, as we will need to explore other options. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!