Forum Discussion
Hey there GhostsBonez!
We hear you're having problems with your Quest Pro controllers connecting with your Quest Pro headset, after many steps to try and fix this issue it is still not working which is of course everything but the ideal experience, especially for Christmas, so we'd like to have a closer look into this with you together and help you get this fixed as soon as possible, so that you can get start immersing yourself within the virtual world.
We'd like to ask you to please send us a private message, where we can investigate this closely together. You can send us a private message by selecting our name to get to our profile page or by clicking here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Thank you and we look forward to seeing you there!
- v0xxxx2 months agoHonored Guest
Hey there! My daughter and I both have the quest 3s and had the exact same problem with the left remote on her 3s! Luckily I was able to pair my controller to hers. But now I’m down a controller 😞and can’t play with her anymore. This happened about 2 months after purchase. As GhostBonez said, I too have tried all the troubleshooting possible and to no avail, it won’t connect to either headset. Any help would be greatly appreciated!
- MetaStoreHelp2 months agoCommunity Manager
Hey there v0xxxx!
We'd love to help you get back into the Metaverse again so that you and your Daughter can play at the same time, can you please contact us privately so we can look into this further for you?
- You can send us a private message by selecting our name to get to our profile page or by clicking here: https://metaque.st/CommunitySupport.
- Next, click "Send a Message" to privately message us!
- Please remember, you must be signed into the community first to send us a private message.
We're in this together and we will go through everything step by step with you!