Quest Pro controllers constantly fail to track

Hi there, 

We understand you are encountering tracking issues with your Meta Quest Pro controllers. We know how this could affect your day to day gameplay and we're eager to get this sorted for you. Here are a few troubleshooting steps to resolve your issue:

• Make sure the play area is suitable and free of anything that may interfere with tracking
• Check the area is well lit, with enough light to see clearly, but no direct sunlight
• Check the area is free of small lights such as Christmas lights, or LED strips
• Check the area is free of reflective surfaces such as mirrors, glass, or polished marble
• Make sure there are no obstructions between the tracking cameras and the controllers
• Make sure the tracking cameras are clean. If they need to be cleaned, follow the maintenance and care guidelines
• Remove unsupported third-party accessories that may affect tracking or controller detection. For example: controller and headset covers, controller attachments, etc.
• Unpair and pair the controller to the headset

If you are in need of further assistance, please don't hesitate to message us privately, we'd be happy to explore alternatives:

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

Have a lovely day!

I'm experiencing a similar problem with my Meta Quest Pro controllers. They frequently just don't track and I get the message on the Headset that the controller is not tracking.  I've frequently update all the software as it pops up. Any suggestions on how to solve the problem?