Forum Discussion
Many thanks for the info, I really doubt it's the gear for me, I am using a new cable plugged directly into the board.
The race sim gear is plugged into a powered USB hub, so I have them separated. It's very annoying... I have lost now much more time troubleshooting than actual gaming time.
Badstar25 You are right about the automated email, I have received it today as well. I need to check what they recommend and if any of it solves the issue. I have the feeling that it doesn't.
- Badstar257 months agoExpert Protege
I have the official Oculus cable; the only solution I've found is to use a female USB-C to male USB-A adapter.
This allows you to test the USB-A ports on your PC. See here:
https://communityforums.atmeta.com/t5/Get-Help/Temporary-solution-for-Quest-Link-wired-V76-issues/td-p/1317415- TudorStefan267 months agoProtege
Interesting, I also came across this idea, tried it out but then reverted when I saw the USB speed going from 3,7 to 2,2Mbps.
Will probably give it another go and see how it behaves.
PS: I tried again today after doing again some troubleshooting... after 15min it crashed... at this point I just want to sell it and give up sim racing altogether.
- TomCgcmfc7 months agoMVP
TudorStefan26 wrote:
Many thanks for the info, I really doubt it's the gear for me, I am using a new cable plugged directly into the board.
The race sim gear is plugged into a powered USB hub, so I have them separated. It's very annoying... I have lost now much more time troubleshooting than actual gaming time.
Badstar25 You are right about the automated email, I have received it today as well. I need to check what they recommend and if any of it solves the issue. I have the feeling that it doesn't.
Sorry TudorStefan26 but a powered usb hub does not increase your PC's usb bandwidth. To increase usb bandwidth you'd need to add a pcie card with separate usb channels and PC power input. Not sure if this is actually causing your issue, just thought I'd mention this. Cheers.
Edit; your disconnects might be caused by you running out of gpu vram. this can happen with some complex sims. One thing to try is to increase your windows swapfile to ~1.5x your current gpu vram (or ~1.5x your current installed ram). I've found that this sometimes helps make things run a little smoother as well. Lastly, go to your windows graphic settings and disable hardware acceleration graphics (HAGS). I've found that HAGS (which with win11 is enabled by default) can cause a lot of PCVR issues.
- dutchchili7 months agoProtege
Many settings may influence performance, but in this case it is clear that the latest meta software is faulty and cannot be fixed with windows settings..... Unless meta advises to do so as a proven solution. So far customer support is gathering logs files. Hopefully the developers understand what is in there because support is only suggesting the standard stuff like resets which is not addressing the issue.
- TudorStefan267 months agoProtege
I bought the QUEST 3 with all the official accessories, was super happy to upgrade my sim racing experience from monitor to VR, spent a **bleep** load of time watching videos online about best settings, H.264, bitrate, ASW… etc… and when I finally got it to look good and run smooth, they nuked it with their latest update.
- TudorStefan267 months agoProtege
The powered usb hub was bought only to separate the VR from the sim gear, it was getting quite hot and I thought it‘s the board not being able to supply stable voltage to the USB. It made a difference, it didn’t disconnect after 5-10 min but rather after 30min. Tested this multiple times…
About the GPU Vram, I run the 7900xtx with 24Gb Vram… could this still happen? Maybe I am missing ur point here.
- TomCgcmfc7 months agoMVP
TudorStefan26 wrote:
The powered usb hub was bought only to separate the VR from the sim gear, it was getting quite hot and I thought it‘s the board not being able to supply stable voltage to the USB. It made a difference, it didn’t disconnect after 5-10 min but rather after 30min. Tested this multiple times…
About the GPU Vram, I run the 7900xtx with 24Gb Vram… could this still happen? Maybe I am missing ur point here.
Ya, vram with your gpu shouldn't be an issue, lol! I have a bit better rtx4090 that also has 24Gb vram. The only other thing I can think of that may be causing disconnects after ~30 minutes runtime would be temperature cutoffs. Maybe check your cpu and gpu temps to see if this is the case. Lowering your graphics settings and/or providing a bit better cooling may help.
While it may not help, I've found that since around v72 Dynamic bitrates seem to work better for me than just entering a bitrate number. Enabling dynamic bitrate like I now do with my Oculus Debug Tool (ODT) works great and the beauty of these ODT settings is that I can use the same ODT for both Link and Air Link. Anyway, I'll try to paste these settings below;
- AlternaBill017 months agoHonored Guest
I'm having the same problem only thing that helps is to leave my pc on and put the q3 in sleep mode when not using. If I reboot my pc it will take 45 minutes of screwing around reinstalling the link app and restarting my pc. Even still i had a crash today after 15 minutes of iracing.. Meta needs to fix th