Forum Discussion

mandicatXX's avatar
mandicatXX
Explorer
2 years ago

REFURB Quest 3 won't connect to controllers - No response from Meta

I sent my headset in recently due to absolutely atrocious tracking problems. They sent me a refurbished headset to use with my existing controllers and it's completely unusable. The headset is stuck ...
Meta Quest 3
thelivingrobot's avatar
thelivingrobot
Explorer
2 years ago

Thank you! This solved my problem. Everything is working as expected now!

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    2 years ago

    Thank you for letting us know! Feel free to reach back out to us at any time if you are having other issues, we would love to assist however we can.

  • aclick02's avatar
    aclick02
    Honored Guest
    1 month ago

    Hey, when you paired your controllers and your quest to your horizon with the replacement that worked, how did you do it? Did you pair the controllers first or did you pair the headset first and what was the difference between the first mistake and the correct way to do it?