Forum Discussion
Controllers pairing issue after receiving refurb Headset Quest 3
Hi,
I;ve performed factory reset on the headset I received after refurb (fan problem), try to move through setting on the device pairing screens at start - I only see the pop-up. LEFT CONTROLLER is updating (FAILED) the same with the right one. Even on 5min after screen with pairing. Done few factory resets, turning on with 30s power button press.
When I try to factory reset of controllers (by pushing X+5times menu for left, A+5times Meta button) and only the white LED flash, not orange or blue - what can I do to perform factory reset of controllers?
Did this ever get fixed? I'm having the same issue since my quest 3 the day I received it had dead pixels they replaced it with a refurbished..controller error trying to pair the same as yours. Support has been ridiculous telling me to do the same thing over and over and over and not listening. It's been a month and I haven't even been able to use it. The whole experience has been absolutely terrible.. Ugh.
- DMVock605 months agoProtege
No, it's worse