Forum Discussion

MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
6 months ago

Hey there! 

Thanks for making this post, we're more than happy to help you get your right controller working again.

Before we can get into it, we will need you to contact us privately. This is so we can discuss various aspects of your account and review what the problem is. To contact us privately, please see below:

 

  • Please select our name to get to our profile page, or click here: Community Support
  • Next, click "Send a Message" to privately message us!
  • Please remember, you must be signed into the community first to send us a private message. 

Thank you! We hope you get in touch shortly so that we can get you back into the Metaverse! Take care. 

i_am_waffle's avatar
i_am_waffle
Explorer
6 months ago

i already sent 2 messages like 2 hours ago :p

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    6 months ago

    Hey there,

     

    We just wanted to send a follow up message to check and see if the controller pairing issue has been resolved?

     

    If you need any further assistance please don't hesitate to get in touch with us.

     

    Hope to hear back from you soon!