Forum Discussion

PiggyChu620's avatar
PiggyChu620
Honored Guest
12 months ago

Still can't figure out how to fix "Meta Quest Link No Sound" problem

I bought a Quest 3 last week and finally got Quest LInk working, but there is no sound, this is what I did trying to fix it. 1. Enroll PTC in both Quest Link and Meta Horizon and let them update ...
Audio
Meta Quest 3
Quest link
MetaQuestSupport's avatar
MetaQuestSupport
Community Manager
12 months ago

Hi there! 

 

We would love to look into this for you. We invite you to slide into our PM's for further assistance, or you can reach out to our wonderful Meta Store Support team here. 

 

We look forward to hearing from you! 

 

PiggyChu620's avatar
PiggyChu620
Honored Guest
12 months ago

I'm sorry, how do I "slide into our PM"?

  • Choleni's avatar
    Choleni
    MVP
    12 months ago

    This is how you "slide in their PM"😁

    Click on the name MetaQuestSupport to visit their profile page, then click the blue "send a message" button.

  • MetaQuestSupport's avatar
    MetaQuestSupport
    Community Manager
    12 months ago

    Hi PiggyChu620, 

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

    • PiggyChu620's avatar
      PiggyChu620
      Honored Guest
      11 months ago

      Sorry, been busy these couple days, could I make sure one thing first, is the sound will only be activated if USB 3 cable is used to connect?

      • Choleni's avatar
        Choleni
        MVP
        11 months ago

        No PiggyChu620 

        It shoukd also work with air link, you don't need the cable for sound.