I'm sorry, how do I "slide into our PM"?
Hi PiggyChu620,
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Sorry, been busy these couple days, could I make sure one thing first, is the sound will only be activated if USB 3 cable is used to connect?
No PiggyChu620
It shoukd also work with air link, you don't need the cable for sound.
Yeah, I tried Air Link the first thing when I got the goggle, but because I don't have an internet cable connected directly to the router (I'm using a laptop with wifi), the connection is aweful, so I have no choice but to switch to the cable connection method.
Hey, PiggyChu620
The information Choleni provided is correct, you are able to activate and listen to Audio via Air Link so this should not be the issue.
There are a few steps we recommend to address these audio problems:
In the task bar in the bottom-right part of your screen. Click the Speaker icon
Click the ^ arrow to open a list of audio devices connected to your computer.
Check that your audio and mic are both set to Oculus Virtual Audio Device.
In addition, if you are using any third-party VR software on your PC, make sure that Oculus Virtual Audio Device is set as your audio input and output source there as well.
We also recommend removing any third party accessories or disabling any third party audio programs as well, incase they are interfering with the connection.
Please do not hesitate to contact us if the issue persists, either on this page or through our DMs.
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Hope to hear from you soon!
OK, thanks, but how about the cable connection method? Is it true that I'll get sounds only if I connect it with a USB 3 cable?
