I was having trouble pairing my controllers, so I did a factory reset. Now I'm stuck on the screen that shows the controller tabs have to be pulled out. I've already pulled out the batteries and also replaced them. I can't use the phone app because I can't get to the Wifi setup screen. Please help!
Thank you, that worked!
Hello nevermore.0,
We understand that you are having some problems when it comes to pairing your controllers after performing a factory reset.
If you are stuck on the controller pairing screen after a factory reset, you can often resolve this by putting on your headset and leaving it on the "pull the tabs" or "controller not found" screen for 5 to 10 minutes. The headset should eventually progress to a different screen where you will be able to pair your controllers.
We hope this helps when it comes to pairing your controllers. If you still run into problems, please let us know.
I have also been trying to troubleshoot my right controller after it stopped working, and following a factory reset (a recommended step to troubleshoot), I cannot move past the controller pairing screen. Waiting 5-10 minutes is not working this time. It worked for me before, but not now. Do you have any additional suggestions for skipping the pairing setup screen?
I have followed all the instructions provided and successfully completed all the previous steps. However, my controller is unable to proceed to the next stage, where I am required to press the button on the controller as shown in the Pico 4 setup process. Even after pressing the button as instructed, the system does not detect any input and I am unable to continue. Please advise on how to resolve this issue
where I am required to press the button on the controller as shown in the Pico 4 setup process.
You might haven't noticed that, but....... this is the Meta Quest forum, not the Pico forum. 🙃
Thank you, that worked!
Great to hear that you got past the screen! Let's see what we can do to help when it comes to pairing the right controllers.
Should the problem persist, please reach out to us via a private message and we can look into some other options. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
