Thank you, that worked!
Hello nevermore.0,
We understand that you are having some problems when it comes to pairing your controllers after performing a factory reset.
If you are stuck on the controller pairing screen after a factory reset, you can often resolve this by putting on your headset and leaving it on the "pull the tabs" or "controller not found" screen for 5 to 10 minutes. The headset should eventually progress to a different screen where you will be able to pair your controllers.
We hope this helps when it comes to pairing your controllers. If you still run into problems, please let us know.
I have also been trying to troubleshoot my right controller after it stopped working, and following a factory reset (a recommended step to troubleshoot), I cannot move past the controller pairing screen. Waiting 5-10 minutes is not working this time. It worked for me before, but not now. Do you have any additional suggestions for skipping the pairing setup screen?
