Forum Discussion

RidingJim2024's avatar
RidingJim2024
Honored Guest
5 months ago

Two Quest 3 and 2 Accounts

I purchased a Quest 3 late last year and have been using Supernatural a lot.  My wife has a profile as well and also uses the headset.

We recently purchased a second Quest 3 headset with the intention of being able to use them simultaneously for things like Together Boxing.

I cannot figure out how to establish a separate account on the new headset, with its own download of Supernatural.  Only one headset can use the app at anyone time, and I can't seem to figure a way to purchase another copy of Supernatural through my wife's meta horizon account.  Is there a baseline meta quest account I need to purchase for our second headset before I will be able to buy apps for it independently?

If anyone has the magic answer I would be most appreciative.

3 Replies

  • Choleni's avatar
    Choleni
    MVP
    5 months ago

    Hi RidingJim2024​ 🙂

    I guess, you set up the second Quest with your account as admin?

    The Supernatural subscription is tied to the headset .... means only the owner of the headset can subscribe to Supernatural.

    You probably must set up the new Quest with your wifes account as admin, so she can do her own Supernatural subsription. 

    You must perform a factory reset on the Quest to change the accounts.

    How to factory reset your Meta Quest

    • RidingJim2024's avatar
      RidingJim2024
      Honored Guest
      5 months ago

      Yes, I believe that is precisely what we have done.  Now, I just need to figure out how to make her the admin of her own headset.

      Thanks

      • Choleni's avatar
        Choleni
        MVP
        5 months ago

        I already told you what you must do😅

        Factory reset the Quest, after doing that set it up with your wifes account....this makes she the admin of the headset.