Forum Discussion

Scarletgamer185's avatar
Scarletgamer185
Honored Guest
5 months ago

Type error: cannot read property type of undefined

Receiving the undefined error when opening the meta horizon app to start the pairing process with a quest 2 headset same error in another thread where I have followed the same troubleshooting steps ...
MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
5 months ago

Hey there Scarletgamer185!

 

We came across your post and wanted to help you out.

 

As you've tried all the troubleshooting steps listen in the thread that you referenced, we would need you to get in touch with us privately so that we can look into your account and device serial numbers to get to the bottom of why this is happening. Please get in touch with us privately by selecting our name, navigating to our profile and selecting 'Send a Message'.

 

We look forward to hearing from you!