Hello, my Meta account was previously bound to a phone number, but now I am unable to receive the two-factor authentication code via my phone number. I need your assistance. Could you please advise me on what materials I need to provide to assist in proof? Thank you
Hi aqt_353847365 🙂
You will need to contact support and verify your identity in another way.
You can open a support ticket here:
Alternatively, you can send a PM @MetaQuestSupport here in the forum.
Click on their name, then click the "message" button.
Thank you so much. You've been a great help to me.😄
If so, please provide us with the following details, so we can find them on the system and assist you further with the request:
Please could you also help confirm your preferred email address, the one that you often use, so we can contact you through.
We look forward to your reply!
