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darkmagna's avatar
darkmagna
Explorer
7 months ago

Unresponsive controllers

Hey all.  I figured I'd post this, just in case it actually helps anyone.

Suddenly, for no apparent reason (no update done, nothing installed or uninstalled), neither of my controllers would 'wake up' or pair.  I'd simply powered up the headset and the controllers were both dead....sort of.

They appeared unresponsive, but the lights worked, and a 'pointer' coming from the trigger seems to work but not do anything. The pointer moves with each controller, implying a connection of some kind.

Reboots and new batteries did nothing.  They both unpaired, but once unpaired, I couldn't re-pair.  I tried everything many, many times.  Brand new batteries, hold the meta button + Y, hold X and tap the meta button five times, etc.  Nothing worked.  
So, last ditch effort, a factory reset.
When I ended-up at the controller pairing screen, I could do nothing.  I'm hosed!  Tried changing batteries a few times, hoping it might 'wake' them.  Nothing.

At one point, with the battery out, I noticed three little contact points that are hidden behind the battery, when the battery is in the controller.  Interesting.  Why have three contact points that contact nothing?  Maybe for special rechargeable batteries that I've never heard of?  Doubtful there's a battery with side contact points. 
I swiped my finger across the three contact points and the controller woke up and paired.  Did the same with the other controller, and now I'm back up and running, reinstalling my games/apps (I don't seem to remember my backup pin number :( )

Cheers

2 Replies

  • I'm not having any issues with my controllers but I never noticed the 3 contact points until you mentioned it. I'll bear this advice in mind if I ever have a problem. Thanks ! Is it possible there was a light cover of dust or something on the contacts and wiping them just cleaned them ? Glad you got it fixed ! 

    • darkmagna's avatar
      darkmagna
      Explorer

      No, I don't believe it had anything to do with dust or cleaning.  For two separate controllers that have had zero issues and then suddenly both do, it's not something physical.  Plus, without removing the battery, the contact points are hidden and in no way contact the side of the battery, so they do nothing in regards to 'sensing' the battery or something.
      If dust was the issue, two separate controllers would never experience the exact same issue at the exact same time.