Forum Discussion

yesmetastealallmyinfo's avatar
1 month ago

Vr headset “connected, no internet access” how to fix

hey so im on my very last straw

every other devices connects to the internet just fine so it’s just the headset with the “no internet access” problem 

i tried restarting and disconnecting the wifi and waiting a couple days before trying to connect to the wifi again, this worked briefly for a few minutes before it went “nO iNtErNeT aCcEsS” AGAIN!! 😤

i didnt try restarting the router because as I mentioned, the problem is the headset NOT the router and im not going to attempt the router gateway trick because i dont fiddle with stuff i dont understand

i literally made a account just so i can make this post

ANY SOLUTIONS PLZ!!!! THAT DOESNT INVOLVE FACTORY RESETING 

1 Reply

  • steve_40's avatar
    steve_40
    Honored Visionary

    Make sure that the date and time on your router and headset are set correctly and match each other.

    Meta uses secure DNS for some services.
    If the clock is wrong → the encrypted DNS handshake fails → the Quest can’t resolve domains → "Connected, no internet."

    If that doesn't work, simply reboot the router. Routers can glitch per device.