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MetaStoreHelp
2 months agoCommunity Manager
Hey @xanderpanda.2023
That specific response generally only appears if the email used isn't actually connected to a Meta Horizon account. If you're sure it is, we'd love it if you could reach out to us privately, so that we can ask you some account information to see if we can locate the account for you.
- Please select our name to get to our profile page, or click here
- Next, click "Send a Message" to privately message us!
Please remember, you must be signed into the community forum first to send us a private message.