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partypat's avatar
partypat
Start Member
26 days ago

Age Group API?

Anyone else have problems implementing the Age Group API for Mixed Ages? I went through the course and it says we just have to call the API in our game (which I did), yet I'm still getting this compliance item as TODO in the dashboard, and my game was removed from the store! People who want to install the game are messaging me saying they can't find it on the store.

I'm wondering if anyone else has implemented the Age Group API? Should it clear up automatically if the call is working correctly? Maybe this is a common error that somebody else dealt with, or maybe I'm missing something silly. I've attached some screenshots of my Unity Code, the log in my build, the course completion as well as the violation.

Maybe this is Meta's way to push us not to have a mixed age app, and set the age to 13+ only?  I really wish there was more transparency so I could know what I have to do.

 

 

1 Reply

  • partypat's avatar
    partypat
    Start Member
    24 days ago

    Update! Got resolved. It took some time and I had to email support with screenshots - the internal dashboard wasn't helpful. This is partially my fault because I didn't implement the API in time since I wanted to bundle that with a v2 update. Just commenting this in case anyone else has the same issue - cheers!

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