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shlim's avatar
shlim
Honored Guest
30 days ago

[Help] Legacy 2FA restriction :2FA active but flag not lifted, no Request review button available

My personal Facebook account (ID: 100004979475455, name: SeungHyuk Lim)

has been restricted from advertising since September 20, 2021.

The stated reason is "you don't use two-factor authentication."

 

However, two-factor authentication IS active on this account:

- Accounts Center → Password and security → Two-factor authentication

- Authentication app toggle is ON

- "My Authenticator app" is registered as a connected device

 

This appears to be a legacy restriction flag from the 2021 2FA enforcement

campaign that was not automatically lifted after I enabled 2FA.

The restriction page itself only shows a "Secure your account" button,

with no "Request review" option available.

 

Previous email inquiries to support have not received any response.

 

Please manually review and lift this legacy restriction.

 

Account details:

- Personal account ID: 100004979475455

- Personal ad account ID: 309402189235761

- Email: shlim@cookapps.com

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