[Help] Legacy 2FA restriction :2FA active but flag not lifted, no Request review button available
My personal Facebook account (ID: 100004979475455, name: SeungHyuk Lim)
has been restricted from advertising since September 20, 2021.
The stated reason is "you don't use two-factor authentication."
However, two-factor authentication IS active on this account:
- Accounts Center → Password and security → Two-factor authentication
- Authentication app toggle is ON
- "My Authenticator app" is registered as a connected device
This appears to be a legacy restriction flag from the 2021 2FA enforcement
campaign that was not automatically lifted after I enabled 2FA.
The restriction page itself only shows a "Secure your account" button,
with no "Request review" option available.
Previous email inquiries to support have not received any response.
Please manually review and lift this legacy restriction.
Account details:
- Personal account ID: 100004979475455
- Personal ad account ID: 309402189235761
- Email: shlim@cookapps.com