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joshua_millman28's avatar
joshua_millman28
Honored Guest
13 days ago

Lost Dev Acc Access Due to MFA!

Hello!

I am hoping someone associated with Meta will see this, but I recently lost access to my developer account with an active submission due to the MFA. I have all of the account login information, but without the two factor, I cannot submit any tickets or attempt to recover my account. I also don't have any devices linked yet. Is there anyone who could help me recover the account?

2 Replies

  • steve_40's avatar
    steve_40
    Expert Trustee

    You must have MFA enabled, it's part of the setup process for a developer account. If you later disable MFA, you could lose the access to the account. Just go to Meta Accounts Centre and set up MFA again, I think.

    • joshua_millman28's avatar
      joshua_millman28
      Honored Guest

      Hey Steve thanks for the reply! Sadly the account was not active on the meta-accounts centre. When I tried logging into my account via the accounts centre but can only seem to add Instagram accounts... 

       

      Another solution I am thinking though is just creating another developer account to continue the submission, but will I have a problem resubmitting under a new profile? I was reviewing requested changes so that app is already linked to that account. 

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