So I'm trying to launch my game onto applab and my game has been accepted but i need to verify my organization to actually release it. I tried doing the admin verification but it comes up as verification under review and it wont let me provide documents or anything for said verification. I waited a couple of week and i checked again. Still no acceptance and it still said verification under review .
Any way to help or fix this?
If it is stuck on “Verification Under Review” and never asks for documents, usually there is not much you can do from the dashboard itself.
A few things that sometimes help:
• Make sure your legal business name exactly matches your payment/tax info
• Add a website/domain email if possible
• Verify phone number + 2FA on all admin accounts
• Try opening a support ticket through the developer support center
https://developers.meta.com/horizon/support/
But honestly, if it has already been stuck for weeks, it is probably waiting on manual review internally.
