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Sarcosuchas's avatar
Sarcosuchas
Explorer
19 days ago
Solved

MQDH Cinematic Casting Issue

Not a developer but instead a content creator. 

The Meta Quest Developer Hub's casting function has proven incredibly useful for the recording of gameplay footage across many games, with the cinematic 16:9 aspect ratio being the best option for this.

Recently, (as of 26/09) I've noticed that for some applications, for example, Resident Evil 4 VR; the cinematic aspect ratio is no longer working correctly. It appears to only be recording one of the eyes instead of both, meaning the view on the casting is off-centre and leaves a black bar on the side of the screen. 
In the attached image, I had the casting set to cast from the right eye; and I was aiming down the sights with my right eye, yet as we can see, the casting is only showing the left side, as if only casting from that side.
I have tried restarting everything; uninstalling and re-installing MQDH and even rolled back to previous versions to find any possible fix but have been unable to resolve the problem. 
Given that the cinematic casting works for other applications and is only broken on some, I'm going to assume there's a specific issue somewhere that my basic troubleshooting won't be able to solve.

However, I'm asking to see if anyone else has had this issue (I know a friend of mine and one person on Reddit have experienced it) perhaps have found a solution to it, as I've tried everything I could think of.

 

question
support needed
  • VirtuallyARealDinosaur's avatar
    VirtuallyARealDinosaur
    18 days ago

    It still seems as though both of your situations are casting from the headset to a PC to use MQDH to stream. 

    Casting meaning from the headset to the PC and streaming meaning to Twitch I assume using OBS or something similar.

    I'm not sure that MQDH is meant to be casted in Cinematic, but you can submit a Support Ticket to report this as a bug.

8 Replies

    • Sarcosuchas's avatar
      Sarcosuchas
      Explorer
      19 days ago

      Unlike that person, I don't stream using MQDH itself.
      The 1:1 and cropped 16:9 aspect ratios function perfectly, but as you can see from the image I posted, the cinematic aspect ratio is not functioning as it is supposed to for specific applications.

      The cinematic aspect ratio does work for other applications as well as when not on any app at all.

      And to repeat, even rolling back to previous versions of MQDH does not solve this issue. 

      • VirtuallyARealDinosaur's avatar
        VirtuallyARealDinosaur
        Community Manager
        19 days ago

        Hey! 

        Thanks for the response. Both you and them mention casting the cinematic ratio, which seems to be the root issue in both of these cases.

        Could you possibly rephrase if I am misunderstanding?

        Sarcosuchas wrote:

        It appears to only be recording one of the eyes instead of both, meaning the view on the casting is off-centre and leaves a black bar on the side of the screen. 
        In the attached image, I had the casting set to cast from the right eye

         

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