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faitory.2026's avatar
faitory.2026
Honored Guest
1 month ago

Removal of the option to disable Double-Tap Passthrough is causing serious issues for VR arcades

Hello,I own a VR gaming center and we use multiple Quest headsets for customers. After the system updates released around October, the option to disable the Double-Tap Passthrough feature was removed from the settings.

This change has created a serious problem for VR arcades like ours. During gameplay, customers often adjust the headset strap or accidentally touch the headset, which triggers the double-tap gesture and activates Passthrough. When this happens, the game immediately gets interrupted and the player is pulled out of the experience.

 

For a home user this might not be a big issue, but in a commercial VR gaming environment it causes a lot of frustration for players and negatively affects the experience we provide to our customers.

 

Previously, there was a setting that allowed us to disable this feature, which worked perfectly for our use case. Since it was removed, we have been experiencing frequent interruptions during gameplay.

 

I have already contacted Meta support and submitted bug reports about this issue. I was informed that the feature is currently unavailable in the latest software version, but I would like to strongly request that the option to disable Double-Tap Passthrough be restored in a future update.

 

Many VR arcades and commercial setups rely on stable, uninterrupted gameplay, and having the ability to disable this gesture is extremely important for our businesses.

 

 

Please consider bringing back the option to disable Double-Tap Passthrough in the system setting

ble-Tap Passthrough in the system settings.

 

We've been suffering for 5 months now. I mean, it could simply be put in the settings to give users the freedom to choose whether to enable or disable it.

Thank you.

 

 

1 Reply

  • steve_40's avatar
    steve_40
    Honored Visionary

    I have already contacted Meta support and submitted bug reports about this issue.

    Meta has shifted most of its feedback channels into private systems - things like in‑app reports, developer programs, and internal analytics - rather than public forums where users can share and upvote ideas. This community used to have an Ideas Board, but Meta shut it down months ago.

    Posting suggestions here is unlikely to get much visibility anymore. You'll have better luck submitting feedback directly through the headset via Quick Settings > Report problem, or by opening a ticket in the Developer Feedback Center. Users can upvote issues submitted via the latter.

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