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Hotte_Ultimo
Honored Guest
2 months ago
Solved

Shared Mode via Meta Horizon Managed Services (HMS) Error: "contains Insight SDK"

Hello,

We have exactly the same problem as described here

https://communityforums.atmeta.com/discussions/dev-unity/xr-build-upload-fails-auto-update-due-to-insight-sdk-warning-unity-6000--oculus-/1338471

and here

https://communityforums.atmeta.com/discussions/dev-general/deploying-passthrough-app-in-shared-mode-without-insight-sdk-blocking-hms-horizo/1334603


We cannot deploy  APKs via HMS due to the error “Shared mode: contains Insight SDK.”
The problem exists only in shared mode not in single user mode.
Even simple demo scenes in Unity without  other SDK's cause this problem. 

Is this a Oculus XR Plugin / Open XR plugin Bug?

We would be grateful for any advice on how to solve this problem so that we can use "Horizon Managed Services" for our apps.

Regards

  • We have noticed that when we switch from shared mode to single user mode and back to shared mode (and reset the Quest 3S device), the APK is installed correctly.

    However, when we try to update the APK in the “Meta Managed Service,” the update is not performed due to the compatibility issue “Shared mode: contains Insight SDK.

1 Reply

  • We have noticed that when we switch from shared mode to single user mode and back to shared mode (and reset the Quest 3S device), the APK is installed correctly.

    However, when we try to update the APK in the “Meta Managed Service,” the update is not performed due to the compatibility issue “Shared mode: contains Insight SDK.

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