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goradwala's avatar
goradwala
Honored Guest
1 month ago

Stuck in Verification Loop - Cannot Create App for WhatsApp API

Hello,

 

I am stuck in a verification loop when trying to create a new app for the WhatsApp Business API.

 

My Goal: To create a "Business" type app to integrate with the WhatsApp Business Platform.

 

The Problem: Every time I click "Create App" on the developers.facebook.com dashboard, I am redirected to the "Verify Your Account" page (see attached screenshot), even though my account is already fully verified.

 

What I have already done:

 

My account has 2-Factor Authentication (2FA) enabled.

My phone number is fully verified in the main Meta Accounts Center.

I have tried this in multiple browsers (Chrome, Firefox) and in InPrivate/Incognito mode.

The verification for my credit card also fails.

I was able to successfully create a developer organization ("Umiya Agro Digital") through the Meta Quest developer dashboard (developer.oculus.com), so my account is recognized as a developer account on that new system.

 

However, the developers.facebook.com platform does not recognize this and keeps forcing me into this broken registration flow. I cannot proceed. Please advise.

 

 

1 Reply

  • Degly's avatar
    Degly
    Start Partner

    Based on what I have seen on the forums, even if you’re verified in Accounts Center, you may still be missing:

    • Meta Developer account verification (separate flow)
    • Acceptance of Developer Terms on developers.facebook.com
    • Business verification / identity check 

    If that doesn't work then:

    • Try logging in directly from another browser or pc and complete any pending steps:
    • https://developers.facebook.com/account_status/
    • Try from a different network (no VPN as they might flag that)

    If still stuck, opening a ticket is the fastest way that I've seen people get results with

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