Forum Discussion

badnpro's avatar
badnpro
Start Partner
23 days ago

THIS IS PURE EVIL, META

THIS IS NOT FAIR, ITS PURE EVIL

I spent years working on an app and published it on Meta store, a message appeared on app that i need to comply with meta policies or app will be blocked, saying app is spam or uses copyright content, i contacted them to enquire if they can point out which content, as i havnt used any copy right content and app is not a spam.

The next day they blocked my app without any explanation, it took me years to develop that app and they blocked it without any reason any explanation. That is so unfair and cruel.

Can some one explain me what is going on, because this does not sound like a fair blockage.

If this can happen to me, it can happen to anybody.

app submission

7 Replies

    • badnpro's avatar
      badnpro
      Start Partner
      21 days ago

      I did, as there was no info what was wrong, tge guy said he will ask internal team.

      and next day he pasted a repaly you appeal has been rejected for .... and your app is blocked.

      Here is screenshot of converstaion

       

      • CubicleNinjas's avatar
        CubicleNinjas
        Protege
        5 days ago

        Were you able to get this resolved? Can you share a link to your website to learn more about the app?

  • badnpro's avatar
    badnpro
    Start Partner
    5 days ago

    Hi CubicleNinjas,

    It was resolved in the end, but not as easily as one would think.

    There was a time of no response, so i had to open multiple requests, at least 5 submissions were rejected without explaining what is the issue.

    Instead of explaining the issue with the app, i was advised to create a completly different app, when i kept pushing for "whats wrong with this one" i was at last told the issue, that took 5 minutes to fix.

    But it was extremly stressful, imagine your 4 years of work,  removed and not explaining why, or advise, create a completly new app. 

    I hope no one has to gothrough this.

    • steve_40's avatar
      steve_40
      Visionary
      5 days ago

      I just don't understand why Meta can't be more transparent with their warnings, nor why they make it so hard for people to sort out issues that might be easily rectified. Anyway, I'm glad you got it resolved in the end.

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