Forum Discussion

ttcathorg's avatar
ttcathorg
Explorer
29 days ago

Why Facebook disable my account

Dear  Meta,

 

I am writing to request a manual review of my personal Facebook account, which was recently disabled for alleged violations of the Community Standards related to “Account Integrity.”

 

My account was disabled around 2025.10.17. I received the message stating that my account violated the rules about integrity and that I can no longer request a review.

 

I respectfully believe this might be a misunderstanding.

 

I am a user located in mainland China. Due to national internet policies, direct access to Facebook is not available without using a VPN connection. I have always used Facebook to follow global news, faith-based pages, and communicate peacefully with my friends. I have **never engaged in impersonation, spam, or automation** of any kind.

 

Because of the local restrictions, I had to use a VPN node located in Hong Kong to access my account. This may have caused sudden IP changes that were misinterpreted by your system as suspicious or inauthentic activity. However, I can assure you this account has always been managed personally by me, and all the information posted, and connections made are authentic.

 

I fully respect Facebook’s Community Standards and the principle of integrity. I am willing to verify my identity with valid government ID or any other documentation if required. I kindly request that you allow a manual human review of my case, as I believe this action was an automated or environmental misjudgment rather than intentional misconduct.

 

Facebook is very important to me as it is my main way to connect with international friends and faith communities. I would be very grateful if your team could take a moment to reconsider this case and restore my access.

 

13 Replies

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  • Hi ShaoJie, Like you I am in China, down in Hainan and using a VPN, often with different IP addresses. My account was disabled on the 18th October. I have the same problem as you, no email, no explanation, just a disabled account. There is no way to appeal because my account is disabled. It would appear that it has happened to many people over the last few days. With a little luck we will be back soon, I hope.

    • ttcathorg's avatar
      ttcathorg
      Explorer

      Yup. I found a lot of posts at Xiaohongshu and Tictok in mainland China. I send our official statement to the Legal departmennt of Facebook, till now, no response.

  • With a little luck we will be back soon, I hope.

    Not if you post in the Quest Developers' Forum 😉.

    Maybe try Facebook Support next time? 😎

    • ttcathorg's avatar
      ttcathorg
      Explorer

      In fact, there is no appeal way at Facebook Support, we strongly urge Quest Developer's Forum and Moderation Team have serious look at this matter. Otherwise, my team and me will take this matter under CODEX IURIS CANONICI. 

      Regards!

       

      • steve_40's avatar
        steve_40
        Trustee

        Good luck. This forum has nothing to do with Facebook, it is for Meta Quest virtual reality headsets and Meta Ray Ban AI glasses 🙄. The moderators here cannot help with Facebook accounts at all.

        Otherwise, my team and me will take this matter under CODEX IURIS CANONICI.

        I like turtles 🐢.

    • ttcathorg's avatar
      ttcathorg
      Explorer

      Could you move this thread to Quest Developers's Forum?

    • HainanBob's avatar
      HainanBob
      Explorer

      Good idea, except we have no access to Facebook support because our accounts have been disabled.

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