Forum Discussion

kevin_jarrett's avatar
kevin_jarrett
Explorer
4 months ago
Solved

Why these different image aspect ratios?

Hi all, this has been bugging me, happens a lot. Here's an example, two photos, one taken right after the other, using the shutter button. Why different aspect ratios? Thanks!

This looks 1:1This looks 4:5
autocrop
media
  • MetaStoreHelp's avatar
    MetaStoreHelp
    4 months ago

    Hello kevin!

     

    We see here that you are wondering why the photos you took appear to have different aspect ratios. We would be happy to help answer this question for you.

     

    The reason why the photos appear in different aspect ratios is because, when a hair or finger blocks a little bit of the camera lens while taking a picture, it will automatically crop out whatever is blocking the camera and therefore appear as a different aspect ratio than the picture before, as there may not have been something blocking the camera in the first picture.

     

    We hope this information is helpful and you will continue taking such beautiful pictures!

5 Replies

  • kevin_jarrett's avatar
    kevin_jarrett
    Explorer
    4 months ago

    Yes, I know, the first image isn't really 1:1 but it's definitely different than the other. And, the exact same thing just happened with video. Two captures, one right after another, one is full-screen vertical, the other is less than full screen. WTF? TIA...

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager
      4 months ago

      Hello kevin!

       

      We see here that you are wondering why the photos you took appear to have different aspect ratios. We would be happy to help answer this question for you.

       

      The reason why the photos appear in different aspect ratios is because, when a hair or finger blocks a little bit of the camera lens while taking a picture, it will automatically crop out whatever is blocking the camera and therefore appear as a different aspect ratio than the picture before, as there may not have been something blocking the camera in the first picture.

       

      We hope this information is helpful and you will continue taking such beautiful pictures!

  • SnoopyDoggy69's avatar
    SnoopyDoggy69
    Heroic Explorer
    4 months ago

    Hey Kevin,

    That's the automatic improvement. 

    To change this go to settings-> device settings -> media -> improvement on recordings (or something like that. I have German language) and there you will find two sliders where you can enable or disable the autocrop feature.

    You're welcome