Forum Discussion

manu_grandeury's avatar
30 days ago
Solved

Can’t Connect Garmin and Strava

I’m unable to connect my Vanguard glasses via Meta AI to Garmin as well as Strava. When I try to connect them, I end up on a blank page and nothing happens. What can I do?

 

 

  • Hello all, I have a solution.

    with a VPN (like NordVPN) with location USA it’s working. 🙏🏻

9 Replies

  • Same issue. Hav uninstalled Garmin, Strava, meta horizon, meta AI. Reset glasses, restarted phone.

    Hasn’t helped

    following for info

    • alexander.martin.0903's avatar
      alexander.martin.0903
      Honored Guest

      I’ve now managed to connect to both Garmin and Strava by setting VPN to the US. Have no idea why this has worked and it remains shocking from meta for this to be happening at all and with no explanation or solution offered.

      Hopefully the experience of the product improves from here!

      Hope you manage to resolve! 

      • InghamR's avatar
        InghamR
        Explorer

        Setting VPN to USA has worked for me also

  • Hello all, I have a solution.

    with a VPN (like NordVPN) with location USA it’s working. 🙏🏻

  • I Live in Spain and I have the same issue. Blank page. 
    I wrote to meta but I hadn’t reply from them. I want to try to connect only with strava because my Garmin edge 2 and mi forerunner aren’t in the compatibility devices list. Anyone can help us ?