Forum Discussion

AdrianTartia's avatar
AdrianTartia
Explorer
1 month ago

Cannot connect to Garmin Connect through Meta AI for my Oakley Vanguard AI glassed

  • I tried anything and everything. Updated all apps, I have a compatible Fenix 8 watch, updated my phone, all apps, the watch itself, restarted all apps, restarted all devices, re-set and re paired all devices… did everything everyone is suggesting… still getting a white screen when trying to allow Meta AI to connect to Garmin Connect. Please help, urgently! Much appreciated!
Garmin
Meta Glasses

9 Replies

  • john.davidson.2602's avatar
    john.davidson.2602
    Protege
    1 month ago

    https://communityforums.atmeta.com/discussions/ai-setup-pairing/cannot-connect-to-garmin-connect-through-meta-ai-for-my-oakley-vanguard-ai-glass/1358059

     

  • john.davidson.2602's avatar
    john.davidson.2602
    Protege
    1 month ago

    https://communityforums.atmeta.com/discussions/ai-troubleshooting/strava-white-screen/1358348/replies/1358542

  • LuTangMan's avatar
    LuTangMan
    Honored Guest
    1 month ago

    My Oakleys tell me that they cannot read Garmin information. 

  • Matek89's avatar
    Matek89
    Protege
    1 month ago

    Same issue just got the glass as Christmas present and the connectivity does not work!!! This is something serious!

  • vfallucca's avatar
    vfallucca
    Protege
    1 month ago

    same here in Italy...not just Garmin, also Strava wth the same issue...i really do believe Meta should comes out with a formal statement beacause seems a general issue worldwide...

  • AdrianTartia's avatar
    AdrianTartia
    Explorer
    26 days ago

    I retried today to connect the normal way through App Connections on MEta AI App. Suddenly and somehow my Garmin connected, no more white screen after allowing to communicate. Now Strava and Garmin are connected completely. No update on neither Garmin nor Meta AI has happened in the meantime as far as I am aware.