shiz6582702
28 days agoHonored Guest
Finish setup
Upgrade my phone and now I can’t finish setting up my glasses to meta account. I can’t get pass data sharing it’s not highlighted
Upgrade my phone and now I can’t finish setting up my glasses to meta account. I can’t get pass data sharing it’s not highlighted
Hi shiz6582702 We can see that the issue you're having is getting past the "Share Additional Data" screen, this can be far from ideal and we would love to provide some troubleshooting steps for you! Please try the follow steps below:
Fully Charge the Glasses: Make sure the glasses are charged to 100% before attempting setup.
Please let us know how this goes for you!
It's a software bug or incompatibility with iOS 26.1. The above troubleshooting will not work at all.
That issue has been reported here. It only happens with an iPhone using iOS 26.1. The work-around is to screen-mirror your phone to a TV then restart the Meta AI app repeatedly until the button stops being greyed-out.