Hi there,
We understand you are encountering pairing issues with your Ray Ban after getting a new phone. We recommend unpairing and pairing the glasses again, alongside this please make sure that your phone is compatible with the Meta AI app.
If this does not solve you issue, we'd love to further investigate this and encourage you to reach out to us via private messages:
Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope to get feedback from you soon!