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faisal.110974's avatar
faisal.110974
Honored Guest
2 months ago

I meta rayban wayfarer glasses turn on issue.

I meta rayban wayfarer glasses not turn on there is no light shows even the last time charger 100% before it completely off,  I put on the case full night for charge but glasses not turn on, even though try to rest case but no lock please support how to fix this.

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello faisal.110974,

     

    We saw your post about the trouble you're having turning on your Ray-Ban glasses, and we understand how frustrating that can be. Let's walk through a few steps together to help get things working again so you can get back to enjoying your glasses.

     

    Step 1: Charge your glasses:

    • Make sure the glasses are placed inside the charging case.
    • Leave them to charge for at least 30 minutes.

    Step 2: Try turning them on

    • Slide the power switch toward the lens to the "on" position.
    • You should see the LED blink white, this means the glasses are powering up.

    Step 3: If they still won’t turn on, try the following:

    Put the glasses back into the case and:
     

    If you've tried all these steps and you're still having issues, please send us a private message so we can help further. To do that, click on our name to go to our profile page, then select "Send a Message." Make sure you're signed into the community first.

     

    We're here to help and look forward to hearing from you.

  • Just keep the glasses charging, another tip is holding the button on the case for like 20 seconds, and the glasses will turn on.

    I had the same issue months ago with gen 1.