Forum Discussion

Adventure.28's avatar
Adventure.28
Honored Guest
1 month ago

Meta AI app unable to locate WIFI

I’ve just bought a pair of Oakley Meta Vanguard and having the same issue as others have listed. 

Have reset glasses, deleted app multiple times, paired and repaired. All of that listed below. Still can’t progress pass WiFi as the App picks up 20+ other networks except my own. 

Nil issues with wifi on any other device. 

Bluetooth music is fine, works

Advise fix

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi there, We understand you are encountering issues with your glasses and for us to further investigate we would like to encourage you to reach out to us privately: Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    We'd love to assist and guide you further and hope to hear from you soon!