I’ve tried every version of resetting. Back to factory settings and case reset. Waited for battery to drain to attempt new download of app and reintroduced the device to the app. It connected through the setup and now it won’t connect again. It’s the 3rd time doing this. Not sure if I’m overlooking something.
Hi @natedelaware.2025,
Thank you for bringing this issue to our attention.
We understand that you're facing some trouble with pairing your AI glasses to your phone using the Meta View AI app. We would like to investigate further, and for this we will require some information about your device and account that we wouldn't want you to disclose in a public space. Please send us a private message to help you with this query. Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message". Please remember, you must be signed into the community first to send us a private message.
We hope to hear from you soon!
