Hello Chris_meta_oakley,
Thanks so much for sharing your experience with your new Oakley Meta HSTN glasses. We’re really sorry to hear you’re running into trouble with the battery indicator, it must be frustrating to see a full charge only to find out it’s not quite accurate when you take them out. We’re here to help you get this sorted.
This issue is most likely caused by a small software problem related to charging and connection. The good news is that it can usually be resolved with a quick forced restart. Here’s how to do that:
Steps to force restart your glasses:
- Slide the power button back to turn the glasses off.
- Press and hold the capture button.
- While still holding the capture button, slide the power button forward to turn the glasses back on.
- Once the LED status light turns red, release the capture button.
- This process helps reset the internal connection and often clears up battery display issues.
Make sure both your glasses and the companion app are running the latest software versions.
If you’ve tried these steps and the problem continues, please don’t hesitate to send us a private message. We’d love to take a closer look and find the best solution for you. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
