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brianvanguard's avatar
brianvanguard
Honored Guest
25 days ago

Pairing with Garmin Issue

Hi. I have bought my Oakley Meta Vanguard last month in the UK and set it up there. I am now in the Philippines and it was working fine for about a week. Then i got a notification that my region has changed and i can no longer see that my Garmin is connected to the Meta AI App. When i set it up again, i can no longer see the prompts to let me pair my Garmin. Anybody know a fix?

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there brianvanguard

     

    Thanks for posting to let us know you are having issues with your Oakley Meta Vanguard's not working correctly with Garmin. 

     

    We thought we'd provide some information for you:

     

    With going to the Philippines you will have noticed you've lost features within the Meta AI app or your glasses. This is because the Philippines is an un-supported country.

    You can read more about the supported countries here: 

     

    AI Glasses Support Countries. 

     

    We hope this was helpful. 

     

    Have a lovely rest of your day.