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Gouyou23's avatar
Gouyou23
Honored Guest
1 month ago

Strava and Rayban Wayfarer Gen 2 connection problem

I can't link Strava or Garmin to my glasses and the Meta app. Other apps like music work perfectly, but with Strava and Garmin, as soon as I authorize them, I get stuck on a blank page and nothing works anymore... it's frustrating.

 

Thanks for your help :)

6 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello Gouyou23!

     

    We saw that you are having an issue connecting your glasses to the Garmin and Strava apps, and we would like to help you figure this out.

     

    If you could please make sure that you are using a supported Garmin device and are in a Meta and Garmin supported country.

    Please ensure that both devices are connected to the same network and both are connected to your mobile phone, as well as making sure that all devices are on the latest version available.

     

    If you are still having trouble with this then please let us know here and we would be happy to have another look into this with you.

     

    We wish you a wonderful rest of your day!

    • Gouyou23's avatar
      Gouyou23
      Honored Guest

      I ´Ve done everything and tried as requested , and it still doesn’t work … FYI I’m in France 

    • Timvd123's avatar
      Timvd123
      Honored Guest

      Same issue with new wayfarer gen 2, white screen after trying to connect with Garmin or Strava. Located in Belgium 

  • https://communityforums.atmeta.com/discussions/ai-troubleshooting/strava-white-screen/1358348/replies/1358542

  • https://communityforums.atmeta.com/discussions/ai-setup-pairing/cannot-connect-to-garmin-connect-through-meta-ai-for-my-oakley-vanguard-ai-glass/1358059