Forum Discussion
Hey there,
We saw your post and wanted to lend a hand!
Experiencing issues with connecting your AI glasses to the Garmin/Strava watches can be far from ideal, especially when you've just got home after a long day and all you want to do is to go on a quick run to take your mind off things. We would love to provide you with the support needed to get everything connected so you can enjoy your runs/workouts and see how well you've done, we will leave a few troubleshooting steps below and we would appreciate it if you could try them:
1. Make sure of the following:
- The latest versions of the Garmin Connect app and Garmin Connect IQ app installed on your phone.
- Your compatible Garmin device is updated and connected to your phone (for a list of compatible devices, please click the link Here).
- Your AI glasses are set up and paired with the Meta AI mobile app.
- Your AI glasses software and the Meta AI mobile app are updated to the latest versions.
If the above steps haven't work all you need to do is reach out to us privately so we can gather some basic information and provide you with a few further detailed steps! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport
Next, click "Send a Message" to privately message us!
Please remember, you must be signed into the community first to send us a private message.
We hope to hear back from you soon!