Forum Discussion

galsxd's avatar
galsxd
Honored Guest
16 days ago

Disconnects when putting on glasses

Hello, I recently began to have a problem with my oakley meta HSTN glasses, when I turn them on they start blinking white, and after I put them on the led turns red and disconnects, i noticed that when i don´t open that much the glasses they do not disconnect, but when stretching a little bit like when you put them on they turn a red led and disconnect. I also noticed that for some strange reason when I put pressure in the sides where the on/off button is located, they don´t disconnect. I already tried to force restart: didn´t work, factory reset: also didn´t work, unpair and pair: didn´t work, and also uninstalling the app and installing again while trying to pair: doesn´t work, so I really need help because im getting a little bit anxious :(

2 Replies

  • steve_40's avatar
    steve_40
    Honored Visionary

    It sounds like a malfunctioning sensor in the arm of the glasses. Try and get a warranty replacement.

     

    🏰 The Ministry of Malfunctioning Spectacles

    SCENE: A drab government office. A sign reads: "MINISTRY OF OPTICAL MISFORTUNE - Department of Spectacular Failures."

    A man, MR. BLINKWORTH, enters holding a pair of futuristic glasses that are sparking gently like a disgruntled toaster.

    1. The Complaint

    MR. BLINKWORTH: Excuse me, I believe these glasses are malfunctioning.

    CLERK #1 (cheerfully incompetent): Splendid. Please fill out Form 87‑B: Declaration of Unexpected Optical Behaviour.

    MR. BLINKWORTH: They keep turning themselves off, on, sideways, and once they tried to order a pizza.

    CLERK #1: Ah! Classic symptoms of Spontaneous Autonomous Snacking Syndrome. You'll need Form 87‑C: Devices Attempting to Feed Themselves.

    He hands over a form the size of a medieval tapestry.

    2. The Escalation

    MR. BLINKWORTH: Isn't there someone who can just… fix them?

    CLERK #1: Fix them? Oh no, sir, we don't fix things here. We process them.

    He presses a button. A loud klaxon sounds. A second clerk arrives, sliding in sideways like a malfunctioning Roomba.

    3. The Specialist

    CLERK #2 (whispering dramatically): I am the Senior Assistant Deputy of Optical Dysfunction. What seems to be the trouble?

    MR. BLINKWORTH: The glasses don't work.

    CLERK #2: Have you tried turning yourself off and on again?

    MR. BLINKWORTH: …Me?

    CLERK #2: Standard procedure. Very effective on pigeons.

    4. The Inspection

    Clerk #2 takes the glasses, peers through them, and immediately begins narrating like a nature documentary.

    CLERK #2: Observe… the rare and elusive Customerus Frustratus, attempting to navigate the wilds of technical support. Majestic. Irritable. Slightly sweaty.

    MR. BLINKWORTH: Can you please just fix them?

    CLERK #2: Fix them? Good heavens, no. That's the job of the Department of Futile Repairs.

    He presses another button. A trapdoor opens. A man in a lab coat is catapulted into the room.

    5. The Engineer

    ENGINEER (dusting himself off): Right! What's broken?

    CLERK #2: Everything.

    ENGINEER: Excellent. (He taps the glasses with a tiny hammer.) There. Perfectly diagnosed.

    MR. BLINKWORTH: Diagnosed? What's wrong with them?

    ENGINEER: They're broken.

    MR. BLINKWORTH: Yes, I KNOW they're broken!

    ENGINEER: Then my work here is done.

    He is immediately sucked back through the trapdoor with a whooshing noise.

    6. The Resolution

    MR. BLINKWORTH: Look, can I just get a replacement?

    CLERK #1: Of course! You'll simply need to submit Form 87‑Z: Request for Replacement of Items Rendered Useless by the Ministry.

    MR. BLINKWORTH: Where do I get that?

    CLERK #1: Oh, we don't have it. It's only available online.

    MR. BLINKWORTH: Fine. I'll use the glasses to access it.

    He puts them on. They immediately display: "ERROR: Please complete Form 87‑B before proceeding."

    MR. BLINKWORTH: (screams into the void)

    7. The Finale

    A choir of bureaucrats enters, singing:

    🎶 "For paperwork is destiny,

    And destiny is pain!

    If something ever works for you,

    We'll break it once again!" 🎶

    Fade to black.

  • gigipo's avatar
    gigipo
    Honored Guest

    I have the same problem since the last two updates of the firmware. I will ask for the warranty