Forum Discussion

Bstephens16's avatar
Bstephens16
Explorer
22 days ago

Double text message confirmation

Hello - when replying to a text message, several times a day at random Meta will say:

Meta - “message to X says blah blah blah, ready to send?”

Me - “yes”

Meta - “message to X says blah blah blah, ready to send?”

Me - “yes”

Meta - “message sent”

 

I can’t find a pattern, I always speak clearly and it tends to work on the second try. Anyone else have this issue? This has happened across two pairs of gen 2 glasses paired with an iPhone 17 Pro Max. 

5 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there Bstephens16, thank you for your post.

     

    Please ensure that you have the latest version of Meta AI installed, as well as this please unpair and re pair your AI Glasses, we have linked a guide to doing this here for you.

     

    Please be sure to let us know if this resolves the issue, if not we will gladly have another look into this for you!

    • Bstephens16's avatar
      Bstephens16
      Explorer

      Hello! That did not work. It's a bit random but happens daily.

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager

        Hey Bstephens16 

         

        Thanks a lot for trying out our suggestions, We would be very grateful if you were to submit a bug report for this issue, this will help our developers get to the bottom of this issue and develop a patch.