Recently upgraded to Gen 2 Ray Bans from Gen 1 and the option to change the capture button is listed under the custom controls but the option to change the long and short press is missing. This is infuriating when you end of with a picture while trying to capture a video.
Hi NicoPalazzolo ,
Congrats on your new Ray-Ban Meta Gen 2 glasses!
In this case, we'd recommend unpairing and repairing your glasses in order to prompt the option to appear. You can find a handy guide for doing this right here.
If your phone's software and the app are both up to date, you could also submit a bug report to our engineers. You can do this by:
If this doesn't resolve the issue, we'd recommend getting in touch with our Support Team for more in-depth troubleshooting.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope this helps!
