Forum Discussion
MetaStoreHelp
1 month agoCommunity Manager
Hi there,
Thanks for contacting us with this issue! We're happy to sort out your issue with your Meta AI glasses.
Let's start with a hard reboot. To do this, please follow these steps:
- Slide the power button back to power the glasses off.
- Press and hold the capture button.
- While still holding the capture button, slide the power button forwards to turn your glasses back on.
- Once the status light LED has turned red, release the capture button.
If this doesn't work, there might be a bug, for which you can file a bug report. You can do this via the Meta AI app by following the steps here.
Wishing you the best of luck and have a lovely rest of your day!